No more lugging your computer to the nearest tech store and leaving it over there for days. One call to our team and we offer the quickest solution to your computer problems over remote session. Just sit back and enjoy the comfort of your home or office while we work on your system and fix it for you. On the spot and right there in front of you!.
Our goal is complete customer satisfaction. In our efforts to achieve this lofty goal we have inculcated prompt response and quick turn-around protocols in our staff to ensure that not only is the solution provided to you but that it is provided swiftly and by the most efficient and ergonomic methods.
If our services fail to live up to your expectations then you will get your money back. No questions asked! We understand that you wish the maximum return on investment for your hard earned money and we recognise that if we fail to provide the results you promise, you have every right to demand your money back.
Our faith in our ability to fix your problem is absolute. We hire only the best and the brightest technicians who can be relied upon to deliver quick and definitive solutions to tricky tech problems. In the unlikely scenario that one of technician comes across a roadblock, the problem is promptly escalate up the chain of command without delay to senior technicians until the resolution is found.
We value your privacy and keeping that in mind we have just one policy: WE DO NOT COLLECT ANY PERSONAL/FINANCIAL DATA.
ATOMechanics Pvt Ltd is an independent company providing remote technical support for 3rd party products and software and NOT AFFILIATED to any brand(s) unless specified. Please READ our Terms & Conditions, carefully.
Skilled Professionals in IT field welded with eager to assist for the satisfaction in YOU, makes us a Team of “Happiness Hungry” all the time for which, we strive hard to the best to bring the “SMILE” back on your face, by providing the best resolution to your computer issue, at the very first time and in the minimum time frame possible.
To keep up the expectations, lively, we always look to extract the best within to provide you with the Best Technical Support, available in the industry.
We walk the long path of hiring skilled professionals, training them further to be ATOMechanics-Fit to deliver the best, instantly. We drill down our technicians so that when you interact with them, you don’t get drilled down by various irrelevant questions. Strategizing on KISS theory (Keep It Short and Simple), we train them to stay updated and in fine tune with the computer problems, trending globally. And yes! We train them hard.
While focusing on the technical expertise, we don’t ignore the Human-Touch, which is as necessary as the technical know-how. We emphasize on the accent and the better understanding of the common spoken language, i.e. English. A language barrier could be fatal in providing the Technical support therefore failing in “Customer Delight”.
At any point of time, if you find there’s some mis-match in apprehension, we would like you to ask for escalation, as your satisfaction is what we have always zoomed in.